After your first order, shipping is free for life! (wherever you are in the world!) UK Shipping is FREE with our Super Saver option
Super Saver UK shipping is not tracked, and unless tracked option clicked nor are international or EU orders.
Royal Mail expects all parcels to be delivered in the UK in 7 - 15 working days UK (so no claim for non receipt can be filed in the UK until 15 working days since dispatch has passed with Super Saver Shipping and 30 days with Regular International postage. ) Then 5 working days to see if the package is returned to sender (us) please be aware when selecting free shipping that these time frames need to be adhered to. We will always refund you or send an item again fully tracked but after this time has passed.
Wonderland Clothing is not responsible for lost or stolen packages or packages delayed in transit, or packages that have not been collected/signed for and returned to us, until we receive the goods back. (If not using a tracked service, and your package does not arrive in the time given above please email firstname.lastname@example.org with your order number)
It can take 3-5 working days for order to be processed, depending on how busy we are. Please note this can be extended during the months of November, December and January due to being our busiest time of year. If you are in urgent need of your order please email us email@example.com
We ship anywhere in the world, if you're concerned we don't ship to you drop us an email! firstname.lastname@example.org